Leadership Bios

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Karla Grazier

President/CEO

Karla Grazier became president and CEO of Goodwill of Southern and Western Colorado in August 2010, and of Goodwill of Colorado in May 2019, reflecting the expanded scope of the merged Colorado Springs and Denver Goodwill organizations. The merger is the largest in the history of the Goodwill network with a budget of over $210 million. The organization is a unique combination of social enterprises and mission programs and serves nearly 145,000 people on an annual basis. 

Prior to her role at Goodwill, Ms. Grazier had a varied career as an entrepreneur starting, building, and buying companies as well as a consultant and corporate banker. She was co-owner and CEO of a B-to-B catalog company later sold to a Houston based catalog consolidator; Co-Founder and COO of a snack food manufacturing company in New York, later sold to a French food conglomerate and an analyst in the Corporate Finance Group of Touche Ross, performing valuations and M & A work. Ms. Grazier began her career in corporate banking at Wells Fargo Bank in San Francisco and New York City, specializing in leveraged buyouts and bond issue support. 

In addition to her role as President and CEO of Goodwill of Colorado, Karla has served on many community, state, and national boards including Colorado Springs Memorial Hospital, Colorado Springs Chamber and Economic Development Board, the Pikes Peak Workforce Investment Board, the Governors State Workforce Council, Lead Independent Director and Audit Committee Chair of the  Board of Directors of 5Star Bank, the Colorado Springs School Board of Trustees. 

She currently serves on the Board of the Employers Council and as Chair of its Investment Committee, a 4-state organization that advises thousands of organizations on employment law, and as a founding member, member of the board of directors, and the audit chair of GoodwillFinds Ecommerce, Inc., a nationwide ecommerce platform. Ms. Grazier is Vice Chair of the Pikes Peak Community Foundation Board. 

In 2013, Karla was elected to the board of directors for Goodwill Industries International (GII), an $8.0 billion international organization, first serving as Treasurer, then as Vice Chair, and then as Board Chair in 2018-2019. During her term as Board Chair, she led the transition to a new CEO for that organization. In 2016, Karla received both GII’s Matthews Entrepreneurial Award and the Watkins Award for Mission Advancement and was the 2019 recipient of GII’s Kenneth K. King Outstanding Management Award for Executive Excellence, presented to a Goodwill CEO who demonstrates outstanding leadership and accomplishments. In 2019, Karla was given the Athena Award, presented to an outstanding businessperson who inspires others through her professional accomplishments, mentorship and community service and has been named a Woman of Distinction by the Girl Scouts and a Woman of Influence by the Colorado Springs Business Journal. In 2023, The Colorado Springs Leadership Institute awarded her the Cathy O. Robbins Excellence in Leadership Award. Goodwill Industries International once again honored her in 2025 with one of its highest awards, the J.D. Robbins Award for outstanding career achievements. Her accomplishments throughout the state of Colorado led to her being named as one of the Titan 100 twice, in 2024 and 2025. 

Karla holds a BA from the University of Notre Dame and an MBA from Indiana University and taught Financial Accounting and Corporate Finance in the graduate schools of Yale University and New York University for eight years. She also served on the National Advisory Council of the Robert Wood Johnson Foundation in Princeton, New Jersey, reviewing and choosing grant recipients.  

Tom Wildenberg

Chief Financial Officer
Tom Wildenberg was hired as Goodwill’s Chief Financial Officer/CFO in February 2019. Prior to joining Goodwill, Tom served as CFO for the retail divisions at Vail Resorts and his extensive financial, retail and strategic planning experience closely align with Goodwill’s diverse operations and mission focus.

Tim Cooper

Chief Operating Officer

Tim Cooper became Vice President of Operations and Sales for Discover Goodwill of Southern and Western Colorado in August 2017 after serving in a senior leadership position with Goodwill of Central and Southern Indiana.

In January 2022, Goodwill of Colorado promoted Tim to Chief Operating Officer; he now oversees a team responsible for more than 50 retail, outlet and donation locations; and a recycling and salvage operation that diverts more than 208 million pounds of donated items out of Colorado landfills each year. Tim leads the creation of Goodwill of Colorado’s sustainability-focused partnerships, finding new ways to keep components of donated items in the circular economy such as glass, plastic and cardboard.

Tim serves on the board of TESSA, previously served on the Indiana Recycling Coalition board, and is active in his church. He and his wife Chris have three children and live in Colorado Springs.

Gary Smith

Chief Mission Officer
Gary Smith joined Goodwill of Colorado in December 2008 to implement and manage the Corporate Training and Development function. His role was later expanded and he was promoted to Director of Learning and Continuous Improvement. In April, 2016, Gary became the Vice President of Human Resources, Organizational Development, and Continuous Improvement. In 2022, he became the Chief Mission Officer where he oversees all Community Impact, Education & Training Programs, Human Resources/Learning & Development.

Alison McGilchrist

Vice President, Marketing & Development

Sara Agre

Vice President, Strategic Planning and Special Projects
Sara Agre joined Goodwill of Colorado in 2023.  Prior to Goodwill, Sara held roles at JM Family Enterprises, VF Corporation, Deloitte Consulting, and Family Dollar.  She has experience in the retail and apparel & footwear industries as well as an array of strategic planning, market intelligence, and ecommerce skills.