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Important Update: Expanded Donation Center Hours

Effective Monday, August 21st, Goodwill of Colorado will expand hours at all our store-side attended donation centers from 8 AM to 8:30 PM, Monday thru Saturday. Please note that our stores’ donation center hours will remain the same on Sundays, from 9 AM to 7 PM.

Thanks again for shopping and donating to Goodwill and helping transform lives for good!

Return Policy Update and Frequently Asked Questions:

Effective August 2, 2023: We heard the comments and feedback from our guests and have changed our return policy as follows:

• Returns will be accepted up to 14 days from date of purchase
• Returns must be made at the original store of purchase and accompanied by original receipt
• Items must be in good condition with tag still attached; all returns are issued as store credit
• Please note: We do not accept returns on as-is merchandise or items listed below:
  • Items purchased as tax-exempt
  • Furniture
  • Mattresses
  • Halloween costumes
  • Perishable items
  • Books & other recorded media (tapes, CDs, video games, etc.)
  • Jewelry
  • Holiday items (after the holiday)
  • GreenSheen paint

  *Please treat our gift cards like cash. If they are lost or stolen, Goodwill of Colorado cannot replace them.

Important Update, June 14, 2023: We are permanently closing our fitting rooms at all locations except for our Déjà Blue Boutique.

We appreciate your questions and comments regarding closing our stores’ fitting rooms for the safety of our team members and guests. Please see our responses below to some of your most frequently asked questions and comments.

“You receive everything for free”

We are deeply grateful for the donations we receive and are appreciative of the generous support of our donors. Your goods donations are part of a greater ecosystem that allows us to provide programs and services at no cost to your fellow Coloradans with barriers to economic and personal independence. Of course, once we begin to process a donation it stops being free as there is a cost to accepting donations and putting merchandise on our sales floors for our guests (including similar overhead costs as for-profit retailers such as rent/mortgage, insurance, store employee wages and benefits, utilities, fuel, etc.).

“Hire more staff”

Like other retailers, we are always on the lookout for great talent, but as a nonprofit organization, it would be difficult to hire the number of staff that would be needed at our 42 stores to reduce the amount of theft, vandalism and drug use we were seeing in our fitting rooms. Additionally, there would be an impact on delivering our programs which last year helped 26,775 Coloradans start new careers. That said, we have hired security at some locations to help keep our guests and team members safe.

“Your prices are high”

Our pricing is based on “good/better/best.” This refers to the brand, quality and condition of the item. Each item is inspected and evaluated by our team before it is tagged and displayed on the sales floor. With this system, we are able to frequently price items one-third to one-half less than the cost of a brand-new item. Our daily color tag discounts are still in effect, as are our military and senior discounts on Tuesdays and Wednesdays respectively.

Also important to note is that we are dedicated to being good stewards of the items that are generously donated to us. This allows us to grow our mission and direct more than 90 cents of every dollar we receive to help transform Coloradans’ lives through education, career training and job creation.

“Goodwill is privately owned and your CEO makes millions of dollars a year”

Like every local Goodwill organization, Goodwill of Colorado is a non-profit independent entity (meaning we do not have an owner) with its own Board of Directors and CEO. Like all 501(c)3 (nonprofit) organizations, our Board of Directors determines compensation appropriate for an executive team leading a statewide organization comprised of 3,000 employees, 30+ programs and more than 50 retail stores, outlets, and standalone donation drop-offs. Goodwill of Colorado’s CEO Karla Grazier does not earn millions of dollars annually. Learn more here.

Goodwill of Colorado is very grateful for your support, which is critically important to our mission of helping individuals achieve their greatest level of personal and economic independence.

Goodwill of Colorado: thrift stores and so much more!

When you shop at one of Goodwill’s 42 retail thrift stores, 4 Outlets, or Déjà Blue Boutique, you’re not just finding great items at affordable prices, you’re helping more than 127,000 Coloradans achieve independence. More than 90 cents of every dollar spent at Goodwill goes directly to our local, life-changing community programs, serving individuals with disabilities, those facing economic challenges, youth, seniors, and military veterans. Plus, every purchase keeps items out of our landfill. It’s a win-win… win!

Yes! Goodwill’s got it.

Goodwill of Colorado is your destination for affordable, high-quality and name-brand clothing for everyone in your family—plus furniture, housewares, electronics, books, music, movies, sporting goods, tools, and more! With items restocked throughout each day, you never know what you might find. And of course, Goodwill is THE place to find creative Halloween costumes and decor.

Savings are just around the corner, and just a click away.

With thrift stores throughout the Denver Metro Area and Colorado Springs—as well as in Boulder, Broomfield, Cañon City, Castle Rock, Durango, Fort Collins, Fort Morgan, Fountain, Grand Junction, Greeley, Lafayette, Longmont, Loveland, Monument, Parker, Pueblo and Woodland Park—there are plenty of treasures just waiting to be discovered. Click here to find a location near you.

You can also shop at Goodwill from the comfort of your own home. Find great deals on art, jewelry, antiques, collectibles and more. Click here to learn more.

Attention Goodwill Shoppers – Grab Your Bags!

Please note that effective January 1, 2023, the State of Colorado has enacted a 10-cent fee on single-use plastic bags. We will begin collecting 10 cents for each plastic bag used to bag your purchase starting January 1. Our guests who can demonstrate that they participate in a state or federal food assistance program are exempt from paying the fee.

Goodwill Has… Paint! Now 50% Off!

You read that right! We are proud to partner with GreenSheen paint to provide eco-friendly, 100-percent recycled premium latex paint at a fraction of the cost of other brands. You can find GreenSheen paint at a selection of our stores: Pueblo, Circle, Belleview, Austin Bluffs, Greeley, Lafayette, Thornton, Arvada, Bear Valley, Monaco, Simms, and Iliff. One gallon for only $9.49 and five gallons for only $47.49, all pre-tinted colors.

*Please note that opened containers of GreenSheen paint are not returnable.